FAQ’s

Please find our frequently asked questions at Active Fitness Club Burnham below, if you have any further questions regarding our fitness club, memberships or services please contact us 01628 290273.

A: When you join the club, you will be able to book an initial induction/programme with reception. Please just call or book when you visit the club. Your induction/programme will take half an hour.

A. The joining fee is a ‘one off’ initial charge to cover the cost of your induction and our admin set up costs.

A. Once a year on the 1st October, we charge a club enhancement fee of £17 to every member. This money is invested in improvements to the club each October. This ensures that you, the member, continue to benefit from a well maintained, superbly equipped facility.

A. Yes we do. We are so confident that you will see the value we are offering, that if after 7 days you don’t like the club, we will repay you your first £23.95 payment.

A. You are not contractually tied to us for any specified period of time, you can cancel at any time.

A. You are welcome to pop down for a look around at any time during our opening hours and and you don’t need an appointment.

A. Confirmation of your membership will be sent to your email address and the club simultaneously. You are then a member and can use the club the same day.

A. On your first visit to the club, you will be issued with a membership card and your picture will be taken. Please bring your card to the club on every visit and swipe in.

A. Yes, we provide a free 1 hour induction in which we will show you how to operate the equipment, should you require this. This can be booked online in the member zone or at the club reception.

A. Yes, we provide showers, lockers and toilets.

A. At this price there are some things we just can’t offer! At most clubs only a very small proportion of members actually use the pool, but all members end up paying for it in higher gym fees.

A. Classes are included in our Group membership for just £27.95

A. We feel we offer a great fitness class programme, certainly as good as most other clubs, but don’t just take our word for it, check out the timetable tab on the website home page.

A. We have several very qualified personal trainers at the club, who offer a range of one-to-one and group sessions. Check out their profiles on the website, or come and meet them at the club.

A. Yes, the signup section of the website is secure, and any details entered will be encrypted before being sent to the server.

A. We know that our fees are the best value available and hence there is no negotiation. To keep the membership costs low we must keep things simple!

A. Yes, you are welcome to bring guests to the club. They will need to pay a £7 guest fee to use a class (must be pre-booked) and £10 to use both the gym and classes.